Refund policy
At Night Nectar, we want you to be completely satisfied with your purchase. Due to the nature of our product (consumable wellness elixirs), we have specific return and refund guidelines:
1. Returns
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We cannot accept returns of opened or partially used Night Nectar Drops for safety and hygiene reasons.
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If your product arrives damaged, defective, or incorrect, please contact our Customer Support team within 7 days of receipt at [Insert Contact Email/Phone].
2. Refunds
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Refunds are only available for products that were damaged, defective, or not as described.
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Once your claim is approved, we will issue a refund to your original method of payment within 7–10 business days.
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Shipping fees are non-refundable, except in cases of damage or error on our part.
3. Exchanges
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Exchanges are handled on a case-by-case basis. Please contact Customer Support if you received a damaged or defective product, and we will work with you to arrange a replacement.
4. How to Contact Us
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Email: [Insert Contact Email]
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Phone: [Insert Phone Number]
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Please provide your order number, a description of the issue, and photos if applicable.
Note: This policy helps us maintain the highest safety and quality standards for all our customers while ensuring a positive experience with Night Nectar Drops.